Lightspeed is a British fintech company providing fast, secure online payment solutions for small and medium-sized businesses.

Company

Hygenious

Timeline

2025

2025

Role

Visual, Motion Design

Project overview

Lightspeed approached us at a pivotal moment in their growth. They had developed a powerful payment infrastructure that promised faster transactions and lower fees, but their digital presence failed to reflect the innovation and trustworthiness of their product. The website was cluttered, the brand lacked cohesion, and potential clients often left before fully understanding the value proposition. The goal was clear: create a modern, intuitive platform that communicated confidence, streamlined their product story, and invited businesses to explore what Lightspeed had to offer. Beyond visuals, the project required a holistic approach—designing a seamless experience that aligned with the pace and security of financial technology.

Challenges

Designing for fintech always brings its own set of challenges. Lightspeed’s audience was split between small business owners with little technical background and developers who needed in-depth documentation. Catering to both groups meant balancing clarity with complexity. Additionally, the company’s existing identity relied heavily on generic stock visuals and outdated typography, which created a disconnect between their cutting-edge product and their online presence. The biggest challenge, however, was trust. In finance, every design decision—from color palette to micro-interaction—impacts how secure a platform feels. We had to craft a visual language that not only looked sleek but also conveyed reliability and transparency. Alongside this, there were technical hurdles: optimizing site performance for global markets, ensuring accessibility compliance, and integrating live payment demos without compromising speed or security.

Results

The redesigned Lightspeed experience launched with a strong, minimal design system centered around bold typography, a refined color scheme, and intuitive navigation. Small business owners now encountered a clear, jargon-free explanation of the product, while developers gained access to well-structured documentation and code samples. The addition of subtle interactive elements created a sense of speed without overwhelming the user. Post-launch, Lightspeed reported a 42% increase in signups within the first three months, alongside a measurable drop in bounce rates on key product pages. Feedback from clients emphasized how much more approachable and professional the brand felt. The project not only elevated their digital presence but positioned Lightspeed as a serious contender in the crowded fintech landscape—bridging the gap between innovation and trust.

Lightspeed is a British fintech company providing fast, secure online payment solutions for small and medium-sized businesses.

Company

Hygenious

Timeline

2025

2025

Role

Visual, Motion Design

Project overview

Lightspeed approached us at a pivotal moment in their growth. They had developed a powerful payment infrastructure that promised faster transactions and lower fees, but their digital presence failed to reflect the innovation and trustworthiness of their product. The website was cluttered, the brand lacked cohesion, and potential clients often left before fully understanding the value proposition. The goal was clear: create a modern, intuitive platform that communicated confidence, streamlined their product story, and invited businesses to explore what Lightspeed had to offer. Beyond visuals, the project required a holistic approach—designing a seamless experience that aligned with the pace and security of financial technology.

Challenges

Designing for fintech always brings its own set of challenges. Lightspeed’s audience was split between small business owners with little technical background and developers who needed in-depth documentation. Catering to both groups meant balancing clarity with complexity. Additionally, the company’s existing identity relied heavily on generic stock visuals and outdated typography, which created a disconnect between their cutting-edge product and their online presence. The biggest challenge, however, was trust. In finance, every design decision—from color palette to micro-interaction—impacts how secure a platform feels. We had to craft a visual language that not only looked sleek but also conveyed reliability and transparency. Alongside this, there were technical hurdles: optimizing site performance for global markets, ensuring accessibility compliance, and integrating live payment demos without compromising speed or security.

Results

The redesigned Lightspeed experience launched with a strong, minimal design system centered around bold typography, a refined color scheme, and intuitive navigation. Small business owners now encountered a clear, jargon-free explanation of the product, while developers gained access to well-structured documentation and code samples. The addition of subtle interactive elements created a sense of speed without overwhelming the user. Post-launch, Lightspeed reported a 42% increase in signups within the first three months, alongside a measurable drop in bounce rates on key product pages. Feedback from clients emphasized how much more approachable and professional the brand felt. The project not only elevated their digital presence but positioned Lightspeed as a serious contender in the crowded fintech landscape—bridging the gap between innovation and trust.